AI Insurance Verification
Dental Insurance Verification on Autopilot
Smilepass automatically verifies patient coverage and returns a full insurance breakdown in minutes — saving up to 80% of the time spent on eligibility checks while unlocking revenue for your clinic.
Empowered insurance coordination
Full Insurance Breakdowns
Complete Insurance Clarity at Your Fingertips
Get complete insurance breakdowns and treatment eligibility before every patient appointment, without spending hours on hold with insurance companies. No more long insurance calls — save 20+ hours every week and let your staff focus on patients.
Insurance breakdown
Verified
Plan maximums
How much coverage each patient has before treatment begins
Frequency limitations
Limits for cleanings, exams, and x-rays — no surprises
Coverage percentages
Procedure-level percentages for every plan
Benefits remaining
Remaining annual maximums and deductible status
Deductibles & co-pays
Co-pay and co-insurance details, up to date
Synced with your PMS
Verified data flows straight into your system
HIPAA, PIPEDA & Provincial Dental College Compliant
Consent, encryption, and retention handled securely
Dental Insurance Estimates are Tracked Automatically
Patient insurance estimates are automatically followed-up on and tracked on the Smilepass platform.
FAQ
Dental Insurance Verification, Answered
How does Smilepass actually get the breakdown?
We use the fastest reliable channel for each carrier: electronic data where it exists, then carrier portals, then AI voice, and finally a trained human Insurance Coordinator for anything automation can’t finish. You get the speed of AI without depending on it.
Which insurers do you verify?
Every carrier that releases breakdowns to dental offices, including Sun Life, Manulife, Canada Life, Green Shield, Blue Cross, RBC, SSQ, RWAM, the Canadian Dental Care Plan (CDCP) and more.
Are your breakdowns built for Canadian plans?
Yes. Breakdowns are designed by Canadian dentists and include separate basic and major maximums, rolling vs. calendar frequencies, fee guide year, and primary and secondary coordination on every breakdown.
Where do the breakdowns show up?
In your practice management software. Smilepass writes verified insurance data straight into the patient’s chart, so your team doesn’t need to check another dashboard or retype anything.
What happens when a carrier won’t give plan details to an automated caller?
A person picks it up. Our human Insurance Coordinators call as an extension of your team, so the request still gets completed instead of coming back “unable to verify.”
What if a carrier later disputes what they told us?
You’ll have the proof. Every Smilepass breakdown records the date, the carrier representative’s name and the call reference number. If a claim pays differently than quoted, your office can point to exactly who said what and when.
Is there a limit on how many breakdowns we can request?
No. Breakdowns, predetermination follow-ups and claim follow-ups are all unlimited. There are no credits to track, no overage fees, and no tier to outgrow when your hygiene schedule fills up.