AI Pre-Determination Tracking

Insurance Estimates, Tracked to Approval

Smilepass follows up on every pre-determination you submit and tells you the moment the estimate comes back — with the patient portion ready to present and synced to your practice management system.

Smilepass pre-determination tracking: a crown estimate from Sun Life approved at 50% coverage, patient responsibility $800
Smilepass pre-determination tracking: a crown estimate from Sun Life approved at 50% coverage, patient responsibility $800

Estimate returned, patient portion ready

Sun Life — pre-D approved

Patient responsibility: $800

Empowered insurance coordination

With Smilepass, dental clinics are assigned a dedicated human insurance coordinator in addition to your AI assistants. When a pre-D stalls, a real person gets the insurer on the phone.

A dedicated human insurance coordinator works alongside your AI assistants. When a pre‑D stalls, they call the insurer.

A dedicated human insurance coordinator works alongside your AI assistants. When a pre‑D stalls, they call the insurer.

Estimates, followed through

Know Where Every Estimate Stands

No more calling insurers to ask whether a pre-determination has been processed. Smilepass checks, follows up and alerts your front desk when the estimate is in.

65%

Time Saved

Tracking estimates

65%

Time Saved

Tracking estimates

65%

Time Saved

Tracking estimates

+10%

Revenue

Higher approval rates

+10%

Revenue

Higher approval rates

+10%

Revenue

Higher approval rates

Pre-D tracking

Approved

Status of every pre-D

Submitted, pending, followed up, returned — in one view

Automatic follow-up

Insurers chased on a schedule, not when someone remembers

Estimate-returned alerts

Know the moment the insurer responds

Patient portion, ready

Co-pay calculated and ready to present

Synced with your PMS

Estimate data flows straight into your system

A human coordinator

Stalled pre-Ds escalated to a real person

Tracked Across All Canadian Dental Insurance Companies

Tracked Across All Canadian Dental Insurance Companies

Our human insurance coordinators make sure every pre-determination can be followed up with every Canadian provider, including those without a portal.

Insurance Claims are Followed Up Automatically

Once the estimate is approved and the treatment done, the claim is tracked, chased and closed out on Smilepass too.

Smilepass claim follow-up: a denied Sun Life claim corrected, resubmitted and paid, with the EOB received

Get started

Insurance calls, off your plate.

Tell us about your clinic and we’ll show you pre‑D tracking on your own insurers and your own PMS.

Get started

Insurance calls, off your plate.

Tell us about your clinic and we’ll show you pre‑D tracking on your own insurers and your own PMS.