AI Claim Follow-up
Insurance Claims, Followed Up Until They’re Paid
Smilepass tracks every outstanding claim, chases insurers on aging balances, flags denials with the reason, and syncs status back to your practice management system — so nothing gets written off.
Empowered insurance coordination
Claims, closed out
Nothing Ages Out, Nothing Gets Written Off
Unpaid claims are chased on a schedule. Denials come back with the insurer’s reason and a path to resubmit or appeal, and every status change lands in your PMS.
Claim follow-up
Paid
Pending & unpaid claims, tracked
Every open claim, every insurer, one list
Follow-up on aging claims
Chased at 30, 60 and 90 days automatically
Denials flagged with reasons
Know why, not just that
Resubmit & appeal
Fix and resend without starting over
Aging report
Open balance by age and insurer
Synced with your PMS
Claim status flows straight into your system
A human coordinator
On the phone with insurers so your staff isn’t
Our human insurance coordinators make sure every claim can be followed up with every Canadian provider, including those without a portal.
Insurance Estimates are Tracked Automatically
Before the claim there’s the pre‑determination. Smilepass follows up every pre‑D until the estimate comes back, with the patient portion ready.
